All you need to know about leadership (almost “no kidding”)

I have witnessed Sheila grow into the CX Profession.. Can't wait to listen to her CX Story 🎤 Sheila Bundi (Group Head of Customer Experience- APA Insurance- Apollo Group) 🗓️Tuesday, 13th August, 2024 🕢7:30 AM - 8:30 AM (EAT) 🔗 Zoom Link: bit.ly/WorldofCX 💰 FREE !

Sisi kama CX Academy Africa tunaongoza mazungumzo ya Huduma kwa Wateja nchini Tanzania... Karibuni!!

Check out my new article linkedin.com/pulse/understa…

Set aside October Week 1 to practice how to go above and beyond in your customers' end-to-end experience all year round #KeepEvolving

When are welcoming #TeamKenya

Where are you spending most of your time as a leader?

Customer Experience Conversations are happening in Tanzania this week....

Customer-centricity should not be just about the CX metrics; it’s about how we use those metrics to get better as a business.....

Tuko nchini Tanzania kufanya warsha ya viongozi wa huduma kwa wateja na CX Academy Africa

We need to hold Open Conversations on Customer Experience in our organizations... what is working? what is not working?

Catch this dynamic story tomorrow during our Virtual Breakfast! Joe Alando, General Manager Optiven Limited Time: 7:30 AM - 8:30 AM (EAT) Zoom Link: bit.ly/WorldofCX FREE !!! #TheCXAcademyAfrica #MyCXStory #CustomerExperience #CXKenya #CX #TheWorldofCX

Hapa ni Kazi Tu!! The faculty behind the Customer Experience Leaders' Workshop in Tanzania👍👍

My CX Story with Duncan Juma Faculty Member CX Academy Africa Join us on Tuesday, September 3rd, as we delve into the CX story of Duncan. 🗓️ Tuesday, 3rd September, 2024 🕢 7:30 AM - 8:30 AM (EAT) 🔗 Zoom Link: bit.ly/WorldofCX 💰 FREE !!!