Dear Valued Customers,

Upon your first vend from November 17th, 2023, you will receive two sets of tokens (KCTS) in addition to your energy token.

Kindly upgrade your meter by inputting the sets of tokens into your meters before loading your energy token as follows;

Good Afternoon Wale Adetona,

We apologize for the inconvenience experienced by residents at the location.

Kindly be assured that this is already being addressed by the technical team.

We regret any inconvenience.

Regards.

#CustomerFirstTechnologyNow

Hello @AbiKolakuddus,

Our sincere apologies for the inconveniences,

Please be informed that we still await your response via our Customer First. Technology Now DM to enable us to follow up on your complaint.

#CustomerFirstTechnologyNow

Hello @AbiKolakuddus,

Our sincere apologies for the inconveniences

Please send us a DM Customer First. Technology Now with your electricity account/meter number and your mobile number to enable us to follow up on your complaint as appropriate

#CustomerFirstTechnologyNow

Hello Bolanle Idowu,

Thank you for reaching out to us.

Sequel to our telephone conversation,

Kindly visit kyc.ikejaelectric.com to complete your registration to enable you to be batched and metered under the NMMP initiative.

#CustomerFirstTechnologyNow

Hello Wale Adetona

Thank you for reaching out to us.

We apologize for the outage currently being experienced.

Please be informed that the technical team are currently working on restoring supply back to your vicinity

Thank you for your patience

#CustomerFirstTechnologyNow

Customer First. Technology Now Ikeja Electric kayode Amusan LagosNepaman AYO 🇳🇬 (Oyekanmi Of Akute) NERC Nigeria Ọlásúnkànmì🇳🇬👷 NEPA Wahala NG PowerUp Nigeria ( + #SDG7) FCCPC Nigeria Kola Adesina Sahara Group Customer Service Mediator (CSM) Consumer Protection SEGA L'éveilleur® I appreciate the follow up after the resolution and the professionalism that was put into it. Please keep it up

Customer First. Technology Now Ikeja Electric kayode Amusan LagosNepaman AYO 🇳🇬 (Oyekanmi Of Akute) NERC Nigeria Ọlásúnkànmì🇳🇬👷 NEPA Wahala NG PowerUp Nigeria ( + #SDG7) FCCPC Nigeria Kola Adesina Sahara Group Customer Service Mediator (CSM) Consumer Protection SEGA L'éveilleur® I am using this medium to appreciate Ikeja Electric Customer First. Technology Now for the refund and also the follow up to ensure that I have no other issue. Kola Adesina Sahara Group NERC Nigeria FCCPC Nigeria NEPA Wahala NG PowerUp Nigeria ( + #SDG7) LagosNepaman Customer Service Mediator (CSM) thank you for the intervention, I appreciate

Hello Ajagbe Olalekan,

We appreciate the feedback.

We are committed to serving you better.

#CustomerFirstTechnologyNow !!!

Blessing Ozoemena Hello Blessing,

Please be informed that Ikeja Electric does not condone any form of undocumented payment as all payments are to be made into the registered company’s account through our several platforms

#IEcares

Akeem Ibrahim Customer First. Technology Now Hello Akeem ,

Our sincere apologies for any inconveniences caused.

Kindly DM Customer First. Technology Now with your electricity account number for a prompt response.

Thank you for allowing us serve you!
#IECares

adegboyega adewale Customer First. Technology Now Hello adegboyega,

Our sincere apologies for any inconveniences caused.

Kindly be informed that your complaint on your meter payment is currently receiving utmost attention.

Please refer to your DM @ieserve for update.

#IECares

Good Morning Otobong Inyang,

We appreciate the feedback.

We are committed to serving you better.

#CustomerFirstTechnologyNow !!!

Good Morning Otobong Inyang,

We appreciate the feedback.

We are committed to serving you better.

#CustomerFirstTechnologyNow !!!

Good Morning Dami' M. Culé-Fadare,

We appreciate the feedback.

We are committed to serving you better.

#CustomerFirstTechnologyNow !!!

To be honest, y'all at Ikeja Electric Customer First. Technology Now are Amazing.
Thank you for all you've been doing FOR ME.

Good Evening Akinyemi Akinleye,

We appreciate the feedback.

We are committed to serving you better.

#CustomerFirstTechnologyNow !!!

Good Evening Akinyemi Akinleye,

We appreciate the feedback.

We are committed to serving you better.

#CustomerFirstTechnologyNow !!!

Hello Oluwaseun,

Thank you for reaching out to us.

Feedback from the technical team affirmed that the complaint has been resolved.

We are committed to serving you better.

#CustomerFirstTechnologyNow !!!