(2/2) Please be assured that there is no compromise of customer payment details which are encrypted and tokenized. We expect NOOK to be fully operational shortly and will post an update once systems are restored. Thank you for your patience.

We are continuing to experience a systems failure that is interrupting NOOK content. We are working urgently to get all NOOK services back to full operation. Unfortunately it has taken longer than anticipated, and we sincerely apologize for this inconvenience and frustration.1/2

To our readers:

We apologize for a system failure which is interrupting access to NOOK content for some users. We are working urgently now to get all NOOK Services back to full operation as soon as possible.

We thank you for being patient as we work to resolve this issue.

January is almost over... but our Top Picks of the Month aren't! Follow the link and enjoy a read today! spr.ly/6012DMZVY

January is almost over... but our Top Picks of the Month aren't! Follow the link and enjoy a read today! spr.ly/6017DMZGz

Sorry Layla Holiday that didn’t work🙁 You can try again later. ^cr

@selkieorsiren Pls take a look at the following link for troubleshooting steps you can take & for further info: spr.ly/60108gAqw ^RX

@mausmalone please contact NOOK Support at 1-800-843-2665 for further assistance. ^RX

@funmonkeyparts It would depend on whether or not the publisher has made it available as a NOOK Book. ^AT

@funmonkeyparts No, unfortunately, we wouldn't have that information. You may want to contact the publisher directly for more info. ^AT

@funmonkeyparts Not sure about older ones. You can find all the available Goosebumps NOOK Books here: spr.ly/60168duqi ^AT

@ChabelisBaez Sorry to hear that! Pls DM the billing address, email & last 4 digits of the CC on acct so we can unregister the device. ^RX

@SeriSnowrose NOOK for Web has been back for some time now. For more information, please visit: spr.ly/60198bZNz ^AT

@Bigwobbles We're sorry if it's out of warranty. If you would like us to check, DM theSerial Number, registered email & billing address. ^RX

@Bigwobbles if it's in warranty, then NOOK Support at 1-800-843-2665 can replace the whole device. Sorry for any disappointment. ^RX

@FalynneReed_ Please make sure your NOOK Reading App is updated: spr.ly/60108wj7K If it is, then uninstall/reinstall the app. ^RX

@Bigwobbles If it's out of warranty, the only option available is to call NOOK Support: 1-800-843-2665 about our Out of Warranty Program ^RX

@carolgajjar Try it again now. I was having difficulty accessing the NOOK Shop earlier but the issue has resolved itself. ^AT

@poesyprose Sorry to hear that. Before calling back, please try these steps for WiFi issues: spr.ly/60188nIJg ^RX

@ceeej_xo Try clearing the browser cache and/or click 'View Full Website' at the bottom of the screen and try again. ^RX