Xbox Support hello there...I pre - ordered d2 with the cold heart but I don't see it in the ready to install manage game section.why's that?

@ethanvs1234 We can help take a closer look with you here! To help us get started, can you DM your gamertag? xbx.lv/1WuJdk3 ^QZ

Xbox Support Westerncube8503

@ethanvs1234 Thanks for that info. What country are you currently living in? Does it match the info on 1 ^JL

Xbox Support I live in South Africa

@ethanvs1234 Hey there, was the game purchased with your account or on a different account and it's being shared with you? ^XS