🤖 Chatbots: failure❌ or future 🤩 ? Discover the three truths about conversational processes in this concise blog. #ux #digitaladoption #businessautomation #conversationalprocess lnkd.in/dp79eg9

Join us at InsureTech Connect Global in two weeks to learn about the Spixii Conversational Process Automation platform presented by our CEO, Renaud Million. #insurtech #digitaltransfomation #processautomation

Successive lockdowns have highlighted the importance of online do-it-yourself services enabled by social media and the Internet. We speak with Spixii founder and CEO Renaud Million about how chatbots can help the insurance industry. hubs.ly/H0FrQv40 #futureofinsurance

🙏 Thanks Mehdi El Azhari for interviewing me on the HYPER CRUNCH podcast! I hope that our experience at Spixii will motivate individuals to be entrepreneurs and save time to the ones at the beginning of this journey 📈 linkedin.com/posts/renaud-m…

Reflecting back on the last decade, I realised that improvements relying solely on cost-saving suffers from a short life and should be combined with superior customer experience to last longer. Do you agree and observe the same phenomenon? linkedin.com/posts/renaud-m…

Check out the latest article of Renaud Million : Mitigating the uncertainty by creating quality conversations with customers linkedin.com/pulse/mitigati… via LinkedIn

Really pleased to partner with Socotra to create a robust solution delivering conversational experiences for key insurance processes from quote to claim. We've been truly impressed by the speed of configuration of the Socotra platform and how flexible it…lnkd.in/eWzmSzWj

This annual report is always a great and valuable read. This year, it highlights 9 value levers for insurance leadership teams to capitalise on: 1. Make environmental, social, and governance (ESG) considerations a core feature of…lnkd.in/en5ReGHi lnkd.in/eYwuW666

The SME market represent a huge opportunity for insurance yet a complex one. "Some SMEs already expect a fully digital service". This is not just individuals who expect to do more online directly but now small businesses too. To g…lnkd.in/e696qRQB lnkd.in/eXkr6C_z

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"An insurer’s ability to optimize sales, distribution, pricing, and claims management will be vastly improved if it [...]embed data-driven insights into its core processes". This is key. Improving the core processes for UW, custom…lnkd.in/eqicJkES lnkd.in/eeWxisjP

We've seen it and we agree that, for insurers to build a competitive advantage, there is a need for robust and distinctive capabilities such as: *AI and advanced analytics to tackle complex issues across data extraction, premium c…lnkd.in/ggHUaK5c lnkd.in/gBGbyr-Y

Thanks Afke Schouten for inviting me to present a use case of conversational process built on the Spixii platform. Step by step, we deconstructed a claim process and built a fraud module using machine learning and showed how it all fits together. A few…lnkd.in/eP4EMbB8

Rest prevents physical injuries and mental burnout. Being highly performant at work is not just constantly working hard but should also include proper rest periods (such as long weekends and holidays). Like in training for a sports event, the rest betw…lnkd.in/erqzGVfZ

Thanks Eleni Digalaki for the interview and congratulations on publishing the new Insurance Heads of Digital Report 2022 - very insightful. Digital engagement with consumers is key to increasing customer satisfaction, augment the brand through meaningful…lnkd.in/e5YfHUJn

Fantastic first day on the Isle of Man Insurtech Acceleration Programme! Great to have a face-to-face seminar after such a long time. Catching up with friends, meeting new start-ups and key insurance players while learning more about the unique island.…lnkd.in/emzkUhpt

According to the Accenture report, dissatisfaction around the claims experience is a key reason driving customers to switch insurers. I would argue that the switch is also triggered at other stages, such as the quote & buy and policy servicing. If frict…lnkd.in/eEkCJPcM

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We've been really impressed by the Insurtech Acceleration Program in the Isle of Man with Tenity (formerly F10) and Finance Isle of Man in which I talked about in this short video (PS: it was after the long demo day and I was super exhausted!). The progr…lnkd.in/e_3wSGpX