Happy New Year!

What’s your new years resolution for your service?

The School of Good Services is open again for 2024
And so is our first newsletter of the year!

You can read more about our plans for 2024 in our newsletter

The TL:DR is;

good.services/campaigns/view…

Folks on non-UK time Zones! 🇨🇦🇺🇸🇬🇹🇨🇴🇧🇷

The School of Good Services is doing a rare EDT (GMT -4) Agile Service Design Course in November and we have a last few tickets available

If you're looking to move into Service Design, this is the course for you! good.services/school/agilese…

If you’re facing systemic discrimination or are underrepresented in the design industry, we’re offering 5 free bursaries to The School of Good Services courses this year

👉🏼

If you’re running / designing / building a UK government service and want some help, Ben and the team are designing a service for you!

If you’ve got 5 mins, tell them what you need help with 👉🏼

‘Private night police in operation’

A 19c version of ‘cctv is in operation’ sign in Ghent 👁

I wonder what earlier versions of ‘this space is protected, I’m watching’ signs looked like.

Good example of risk [in this case of being watched] being used a deterrent

Just saw a tender ask for service design work to include personas and user journeys as an output

Don't do it.

A better way to write service design tenders = help us get to these outcomes

Wrote this 5 years ago: A guide to procuring service design

medium.com/wearesnook/a-g…

📣 Tickets now available!

Book your space for this event where we’ll be sharing a local government service design maturity model which has been developed by a collaboration of 6 councils. Join us to explore the final version & get your own copy.

eventbrite.co.uk/e/local-govern…