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Special issue on value co-creation in public services now online in Public Management Review. Edited by Adina Dudau, Dr Russ Glennon 🇺🇦 and me. Read our introduction at: tandfonline.com/doi/full/10.10…

A very timely special issue in PMR with a great opening discussion on the co-creation concept! Well done and thank you for putting together this special issue Adina Dudau Dr Russ Glennon 🇺🇦 Bram Verschuere! tandfonline.com/doi/full/10.10…

Great insights and discussions at the seminar on perspectives on value creation in the public sector! CTF Karlstads universitet Høgskolen i Innlandet Y Lab Wales The University of Edinburgh

Fresh on my desk arrived books written by those who truly know what service design doing is! 📚😀#TiSDD Marc Stickdorn Markus Edgar Hormeß Adam StJohn Lawrence 🇺🇦 Jakob Schneider #servicedesign #CTFse #kau

Found this timely article showing how household food waste reduction campaigns can be designed and operationalized in a different way - by actually incorporating consumer views up front. sciencedirect.com/science/articl… SM@Griffith #socialchange #behaviourchange #codesign #foodwaste

Check out our paper just out in World Development proposing a new service design-driven conceptual framework for understanding behaviour change in the context of development planning doi.org/10.1016/j.worl… @MattOsborne78 Stefan Holmlid SEI Research Oliver Johnson casside muhoza

Porträtt av Helén Williams – klimatångestdoktorn. Om hållbar utveckling, skogen och vad som egentligen väntar i framtiden. nwt.se/2019/11/11/jag…

Ett spännande jobb som tjänstedesigner i Helsingborg! arbetsformedlingen.se/platsbanken/an… #servicedesign #tjänstedesign Kalle Pettersson

New open-access article where we apply the service ecosystem concept to conceptualize design for experience – a public service design approach in the age of digitalization CTF KAU publishing tandfonline.com/doi/full/10.10…

University of Edinburgh is looking to appoint a fixed term Teaching Fellow to support and develop our teaching in service management and public service management. Come and and join a great team! IRSPM Public Management Review Full details at: elxw.fa.em3.oraclecloud.com/hcmUI/Candidat…

Join and share your reflections and questions on what the roles of users in public service design can/should be! experiolab.se/seminars-5/?la…

Here Maria Katsonis summarises for ANZSOG's The Bridge: "Digital technology can enhance the public service user experience. However there is a risk new digital solutions are being implemented without fully understanding how it affects value creation" anzsog.edu.au/resource-libra…

A niece summary/reflection piece of our recent CTF article published in Public Management Review: anzsog.edu.au/resource-libra…

Läs vår senaste CTF-blogg "Why public services should be digital-ready and how service design can help" skriven av JakobTrischler kau.se/ctf/nyheter/ct… #ctfse #digitalization #servicedesign

The Centre for Service Excellence is looking for a half-time Research Fellow for 3 years to work on an exciting co-design and value co-creation project with Blackwood Housing. Talk to me! elxw.fa.em3.oraclecloud.com/hcmUI/Candidat…

Great paper on public sector #design by Christian Bason. Thoughtfully engages with developments & critiques - open access. Design in the public sector: Toward a human centred model of public governance tandfonline.com/doi/abs/10.108…

A new CTF Karlstads universitet study in which we call for the more formal inclusion of citizens in addressing sustainability challenges. KAU publishing

Vol 24 iss 8, featuring articles by Mehmet Akif Demircioglu Zeger van der Wal JakobTrischler Jessica Westman Trischler Kohei Suzuki Julia Fleischer Ricardo C. Gomes Kenn Meyfroodt Tom Kluijtmans on topics such as organizational susainability, corruption, policy labs, meritocracy and more tandfonline.com/toc/rpxm20/24/…

Thanks IRSPM and everyone involved for this great conference! #IRSPM2023 What a fantastic community! Going home with many ideas 💡 new connections and a best paper award 😊

Congratulations JakobTrischler and Jessica Westman Trischler!