I'm at Boston Logan International Airport 3.15pm at the British Airways check in desk. I give my ticket & passport to the airline steward & she says 'I will check you in now. For future reference this is not the correct queue. The one you should use is to the right.' Economy Class.

I politely asked if this was the queue for business class. She took a second look at my ticket. I remain polite. I go through customs and onwards to the business lounge. I am there now. What folks call unconscious bias was once called racism. The question is this should I ...

lemn sissay OBE FRSL If you don't complain they can ignore it.