Helen Bevan
@HelenBevan
Leads/facilitates large-scale change. Professor of Practice in Health & Care Improvement @WarwickBSchool. Advisor @HorizonsNHS. Senior Fellow @TheIHI. Views own
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https://horizonsnhs.com/ 15-09-2010 08:05:27
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We keep being told that 'feedback is a gift'. But who really welcomes unsolicited negative feedback? Brain research shows it often triggers a “fight or flight” response, flooding our brains with stress hormones & limiting our ability to absorb information. Daniel Stillman says it's…
I’m so proud to be part of the amazing NHS Horizons team, enabling large scale change in health & care. We hosted sessions throughout the International Forum on Quality & Safety in Healthcare two weeks ago and got to collaborate & learn with thousands of fellow improvers from…
Most transformation efforts fail. Major new research from Bain & Company says only 12% of big change programmes produce lasting results. They identify six 'good practices' for large scale change strategies that greatly increase the likelihood of success:
1) Treat transformation…
How to improve a meeting (when you’re not in charge). A recent article from Amy Edmondson. The tactics you use depends on the level of psychological safety:
1) The helpful workaround: works when psychological safety is low (on the team or with the person leading the meeting).…
I'm reading 'The Friction Project: How Smart Leaders Make The Right Things Easier and The Wrong Things Harder' by Bob Sutton (Bob Sutton) & Huggy Rao. 'Friction' means the forces that make it harder, slower or more complicated to get things done in organisations. They describe…
Another excellent article about the book by Amy Edmondson 'Right Kind of Wrong: The Science of Failing Well'. In an interview with Harvard Business Review, Amy says experimentation and risk-taking are crucial for organisational success but they should be enabled within a coherent framework.…
I'm at #Quality2024 live, listening to Amy Edmondson talking about principles from her book “The Right Kind of Wrong – The Science of Failing Well”. Amy differentiates three kinds of failures in organisations:
1) Basic failures: caused by carelessness or ignorance
2) Complex…
The next keynote at #Quality2024 is being live streamed & open to all. It starts at 4.15pm this afternoon: 'The healthcare sector is responsible for almost 5% of global greenhouse gas emissions, and if it was a country it would be the 5th largest polluter in the world. But how do…