Rob Burley
@RobBurl
Author, TV person at Sky News, Ex-BBC Head of Political Programmes. LFC. Living, irritatingly, with Parkinson's. Agent: Jack Fogg at https://t.co/9npWoQZSxW
15-04-2010 12:41:08
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Rob Burley Martin Lewis I've had cause in the last week to call MasterCard, Visa, BT and Tesco. The FAQ pages, even Mastercards >100Qs never have the question the I need an answer for. They all bounce you back to the Web site. Person to person service has perished.