If you would like to troubleshoot with your internet connection or check the status of PlayStation Network services, check out our guides:

💡Connectivity
playstation.com/support/connec…

💡 PlayStation Network Status
status.playstation.com

Learn more about Discord on PS5😀

Here's how to link your PSN and Discord accounts to enable Discord voice chat on your PS5!

💡How to voice chat with Discord on PS5
playstation.com/support/games/…

The PS5 console includes various accessibility features.

Accessibility Tags on the PlayStation Store explain what accessibility features a game supports.

💡How to use accessibility settings on PS5 consoles
playstation.com/support/hardwa…

2 Access controllers can be used simultaneously on a PS5🕹️🕹️

Access controllers can also be used at the same time with a DualSense wireless controller or a DualSense Edge wireless controller🎮

💡How to use an Access controller with other controllers
playstation.com/support/hardwa…

With PlayStation Plus, you can find right service plan for your gaming!

✅PlayStation Plus Essential
✅PlayStation Plus Extra
✅PlayStation Plus Premium

💡PlayStation Plus subscription plan guide
playstation.com/ps-plus/

Stellar Blade™ releases today!

Experience devastating yet graceful acrobatic moves with the DualSense® wireless controller’s adaptive triggers!

💡How to adjust general controller settings
playstation.com/support/hardwa…

After an initial setup of your Access controller, you can
🔹Create/edit custom controller profiles
🔹Swap between profiles
🔹Adjust indicator light brightness
or customize a variety of other settings!

💡How to change settings
playstation.com/support/hardwa…

PS5 system software update 24.03-09.20.00 is available now✨

Please check our page for the latest system software features and how to update.

💡PS5 system software update
playstation.com/support/hardwa…

Can't download a new game on your PlayStation 5 console?😭

Check if you have enough space in your PS5 console storage before redownloading!

💡How to manage your PS5 storage space
playstation.com/support/hardwa…

Stellar Blade™ releases April 26th!

After pre-ordering, you will receive the following bonuses:
🔹Planet Diving Suit
🔹Classic Round Glasses
🔹Ear Armour Earrings

For issues accessing bonus content, try our troubleshooting guide below.

💡DLC Support
playstation.com/support/games/…

Pulse Explore wireless earbuds use PlayStation Link wireless technology, a new technology that delivers lossless audio with ultra-low latency.

Connect to your PS5/PlayStation Portal Remote Player and enjoy a rich audio experience!

💡How to connect
playstation.com/support/hardwa…

Want to use a vertical stand with a PS5 model?

Different PS5 models have separate stand installation methods.

Please follow the correct method for your PS5 model in our FAQ below.

💡How to set up the Vertical Stand
playstation.com/support/hardwa…

After an initial setup of your Access controller, you can
🔹Create/edit custom controller profiles
🔹Swap between profiles
🔹Adjust indicator light brightness
or customize a variety of other settings!

💡How to change settings
playstation.com/support/hardwa…

When playing on the PlayStation Network, follow the Code of Conduct so that everyone can game with peace of mind😌

💡Code of Conduct
playstation.com/support/accoun…

A supported M.2 SSD can expand your PS5 console storage capacity, and also allows you to play games directly from the M.2 drive itself and move games freely from different storage types.

💡 How to add a supported M.2 SSD to a PS5 console
playstation.com/support/hardwa…

Having issues with Remote Play on your Playstation console?

Try the following:
✅PS5/PS4 console is on or in rest mode
✅Turn on [Enable Remote Play]
✅Update system software

⚙️For more details about Remote Play troubleshooting
playstation.com/support/games/…

Your PlayStation Store purchase history lists details of the transactions you've had on the Playstation Network.

The Service List shows season passes and in-game currency that has been applied to your PSN account.

💡How to check your payment details
playstation.com/support/store/…

[Backwards compatibility]
Over 4,000 PS4 games are playable on PS5✨

Your digital PS4 games and PS4 save data can be transferred to your PS5.

Check out the FAQ for more!

💡PS5 Backward compatibility
playstation.com/support/games/…

Please be respectful when using in-party voice chats on PS5 consoles. If you encounter harassment or other inappropriate behavior, you can report it & the PlayStation Safety team will review & respond accordingly.

💡Reporting inappropriate behavior on PS5 playstation.com/support/accoun…

'I want to play solo on the PlayStation Network without alerting my friends👉👈'

If that’s the case, we recommend customizing your online status settings!

💡 How to change online status on PlayStation Network
playstation.com/support/accoun…