Every IT support guy is a Jedi of sorts 🤔

Happy Fourth of May to all the Jedis out there, regardless of what they wear: robes or t-shirts, light swords or laptops.

And May the Force be With You!

#maythe4th bewithyou #maythe4th #starwars day #starwars

Isn’t this a season of awards? 🤩
We got a GOLD Stevie this time with our Alloy Navigator Enterprise as one of the best Service Management Solutions!
Some more info on the website:
bit.ly/4aSIaqY

ITIL isn't a fun read, but it gives valuable insights on how to set up all the processes in ITSM.

In our new article, we've researched how ITIL views event management and what practical takeaways we could use.

Read on: bit.ly/3W8q93s

🏆🚀Today, we're thrilled to announce that we've won bronze in the 'Customer Service Department of the Year' category at the 2024 Stevie Awards!

Our support team is known for top-notch service, and we're so proud of them for this achievement.

More on our website:…

How to integrate AI into a legacy part of code?

We wanted to add some AI magic to our localization utility—and it went well! We've built a mechanism where no manual input is needed to add a new language.

Read more in our LinkedIn article: linkedin.com/pulse/on-deman…

Vulnerabilities discovered in Ivanti's VPNs, Redis updates licensing, Bun now available on Windows, Kaspersky to be banned for the US private firms—read in more detail in our weekly tech news digest on LinkedIn: bit.ly/4axepvw

Is building custom software better than buying a subscription? 🧐

(Is cooking at home better than ordering takeout?)

Our 2c: Whatever you choose, you can’t avoid building long-term relationships, whether with vendors or your employees.

Read more: bit.ly/4cTYbhC

🔐 If you can audit it, you can keep it secure. 🔒

We aim to make clouds secure through powerful cloud audit capabilities that we're adding to our new product, AlloyScan.

Happy #WorldCloudSecurityDay !

More on AlloyScan:
bit.ly/3U1s4Fo

👾 Azure OpenAI Service amps up chatbots with Elastic's vectorization tech.
🤖 Meet DBOS, a new OS ready to challenge Linux.
🦾 Discover Devin at Cognition Labs, an AI designed to boost the skills of human engineers.

More news of the week on LinkedIn: bit.ly/3xh8xbg

Why do employees resist AI?

It's the potential SOCIAL shift that raises concerns, HBR experts note.

Main worries include:
💰 job loss,
👨‍🎨🎨 loss of professional identity as AI takes over tasks.

Keep reading for tips on how to fight this: bit.ly/4980fiY

🚀 Weekly Tech News: Vercel introduces AI SDK, Cloudflare releases AI Firewall for LLM app security, Apple unveils MacBook Air with M3 chip.

More on our LinkedIn: bit.ly/491NZkl

Happy International Women's Day!
Let's continue to challenge gender stereotypes, advocate for equal rights, and work towards creating a world where every woman can thrive.

🎉 Great news! We're finalists in the Stevie® Awards for Customer Service Department of the Year, thanks to our amazing team's effort. 🎉

Wish us luck and keep an eye out to see if we win Gold, Silver, or Bronze!

More about the competition & winners: bit.ly/3T9s0C0

⚡ Weekly Highlights ⚡

👨‍💻 Biden administration pushes for safer coding, shifting from C and C++.
📈 Reddit IPO news reveals exec salaries, surprising mods.
🤖 Google launched an AI coding helper for its employees.
🍿 'Dune: Part Two' is out today!

More: bit.ly/48BlpG6

Can Agile and ITIL coexist? 🤔

Can (or should) an ITIL-driven team employ Agile practices?

We're researching this in a new article: bit.ly/49r8OGT

#itil #agile #itil vsagile #itil oragile

🚨 Recent cyber breaches affected Microsoft, Ivanti, and VMware. More news here: bit.ly/3IcROb6
Is your business safe? Try our network monitoring tool bit.ly/3umFwpe

🎉 Happy Presidents' Day! 🎉

Let’s take a moment to honor the leaders who’ve shaped our nation.

TURN US UP QB1‼️

🎉 We're releasing a new product today! 🎉

We're launching a cloud-based IT asset discovery solution, AlloyScan, in a Public preview mode. This means anyone can try it out for free!😍

Sign up for the preview on our website: bit.ly/3Uq7XRN

🆘 Choosing new ITSM software might feel like swamping in a buzzword sea 🆘🌊
The vendors' websites tend to mention the same features without highlighting the differences 🤷‍♀️
To help, here's a list of top ITSM tools and their pros and cons: bit.ly/42n7Msx